Wednesday, January 27, 2021
Create flexible operations to match customer demand
Create flexible operations to match customer demand.
Faster together: How citizens plus pros are reshaping app dev with low code
In this digital briefing, learn how IT teams are embracing citizen development within their organizations. Join the excitement surrounding low-code solutions among IT staff and explore best practices for creating teams that encourage collaboration between citizen and professional developers. Start your app journey here.
Tuesday, January 26, 2021
Firstline Workers Competitive Edge
Boost your Firstline Workers' competitive edge with best-in-class cloud-based productivity software Discover the Microsoft tools that can help you streamline business, improve the bottom line, protect data, and transform collaboration. Review this infographic for more.
Reliable Electric: Power platform customer story
This case study tells the success story of Lars Peterson, a citizen developer and general manager at Reliable Electric in Canada. Teaching himself Power Apps, Microsoft Flow, and SQL, Lars built a simple but powerful app that accelerates the bidding process for electricians. Ultimately, his company replaced proprietary bidding software that cost $2,000 per seat, transforming the business and improving the bottom line. Learn how you can start saving, too.
Get Help Putting Technology in Your School
When it comes to determining the right technology for your school, there is a lot to consider. This flyer helps prospects understand the whole picture including the costs, benefits and the additional free, learning tools Microsoft offers.
At the bottom of the flyer there is space to include your company logo, a brief description of how you can support onboarding new technology, and a link to your website.
Always-on customer engagement: It's not just omnichannel anymore
The evolution of the customer experience means that companies need to treat every engagement opportunity as essential to earning and maintaining customer loyalty. This article from Dynamics 365 Principal Technical Specialist Tom Depew explains how Microsoft approaches meeting this goal for end users with Always On service.
How Microsoft and Google Measure Up in the Classroom
Use this educational eBook to learn how Microsoft and Google compare in six areas where they are working to support schools in improving student outcomes. Both companies endorse the development of STEM skills, provide tools and training for teachers, offer affordable pricing, and work to ensure student privacy and security. See how Microsoft takes school technology solutions one step further and learn how Microsoft Education is a good fit for your school.
This eBook enables prospects to get a quick glance at the benefits both companies provide through their products and then help them to evaluate the best tools for their needs.
Monday, January 25, 2021
Leverage existing talent: empower your team to develop apps
This video shows how you can enable your current team to build application solutions with advanced functionality using Microsoft Power Apps. Its visual approach is intuitive and simple, yet flexible and powerful. This low-code platform has capabilities for both citizen and pro developers. Unleash your IT team to collaborate with fully supported end-to-end, low-code development. Learn more here:
Mattress Firm associates collaborate with Microsoft 365 to improve in-store, digital customer experience
Firstline Workers need options and the right tools to provide customers with the best experience—in-store or online. In this video, hear how Mattress Firm, a large-scale specialty mattress retailer, used Microsoft 365 to overcome the challenges of missed communication and scattered information. Unifying in a cloud platform allowed Mattress Firm to empower workers with a more authentic connection and better information.
Wednesday, January 20, 2021
How virtual agents transform the customer experience
Design a better, more positive customer experience and build customer engagement by leveraging intelligent chatbot technology when you enable Always On service. Read this blog post to learn how Dynamics 365 Virtual Agent for Customer Service offers best in class Microsoft AI-enabled chatbot and analytics technology for one, easy to implement customer service solution.
Invest in Firstline Workers to drive growth
Minimize risk and grow your business with the right technology. Learn how to empower your Firstline Workers by subscribing!
Tuesday, January 19, 2021
Meet the Power Apps Champions
Microsoft Power Apps empowers citizen developers to build and share custom, professional applications that solve their business challenges. In this blog, you'll see the stories of citizen developers who built apps and became Power Apps Champions.
3 Keys to Security and Compliance for Your School
The implementation of technology in schools supports personalized learning and drives student-centered outcomes. However, it also broadens the school's digital landscape, which can make schools a target for cyberattacks. In fact, 60 percent of US K-12 data breaches in 2018 included student data.
What's more, schools are filled with inquisitive minds and students and teachers often use any available technology to fulfill their learning needs. This further opens the door to breaches through unsecured apps and devices. As a result, many schools choose to automate their defenses against outside threats through intelligent technology.
Share this eBook with your prospects to educate them on the steps they can take to protect their schools with the adoption of intelligent technology.
Customer Service Trends
Customers' expectations for the service your organization delivers is evolving as rapidly as the technology to deliver it. This infographic highlights some of the key standards Microsoft can help you achieve.
Stretch your Budget with Classroom-Ready Devices
High school and middle school aged students need the right tools to help prepare them for their next phase in life. Empower students with the latest technology and help inspire their creativity, communication and collaboration.
Windows 10 devices start at the affordable price of $219 and come with free access to Microsoft Office 365 Education—supporting and nurturing the learning styles of every student.
Customize this flyer and share through your social media channels.
Samit Saini's Power Apps journey at Heathrow
This video captures the journey of Samit Saini, a security officer at London Heathrow Airport and who discovered Microsoft Power Apps. As a novice, he easily created useful, time-saving applications. Now, as a member of the IT team, he teaches others to do the same. See how Samit and Power Apps led digital transformation.
Monday, January 18, 2021
Employee engagement soars as Shell energizes internal communication with Office 365
Royal Dutch Shell is an international energy company that strives to deliver more, cleaner energy solutions for its customers around the world. To help engage and unite its 84,000 employees to achieve this goal, Shell deployed Microsoft Office 365 and used Microsoft Stream, Yammer, and SharePoint Online to communicate with employees in a more personalized and collaborative way. With these solutions, they also grew thriving internal communities and revitalized its intranet. These changes empower staff to generate interactive, impactful communications that drive corporate allegiance, productivity, and innovation.
Tuesday, January 12, 2021
10 ways Firstline Workers can use Teams
Microsoft Teams is tailored with capabilities to connect everyone in your company from the C-suite to the Firstline in one digital workspace. These capabilities are built for your customer support staff, IT help desk, store associates, and more. In this article, learn 10 ways that shift workers can use Teams to improve communication and collaboration while saving time and costs.
Digital tools to empower Firstline Workers
Firstline Workers are behind the counter, on-site, in clinics, on the phone, and working directly with customers. In this infographic, learn how Microsoft digital tools can help empower this workforce to maximize their impact.
Create customers for life | Dynamics 365 Customer Service
This video showcases how Microsoft Dynamics 365 streamlines the process to delivering a complete and fulfilling customer service interaction with fast, personalized, intelligent support.
Get started with Power Apps - Learn
Ready to create your first app? Learn the basics of Microsoft Power Apps and how you can make your business more efficient. Explore the different technologies and easily build an app:
A New Generation of Intelligent Chatbots Will Transform the Way Services Are Delivered
Chatbots are already used by many organizations, but their flexibility, functionality and value can vary widely. As you consider the adoption of virtual agent technology in your own enterprise, you need to be sure you've done your homework at the front end to understand what problems you want to solve and what business results you hope to achieve. This article from Forbes examines best practices for implementing virtual agents in your organization.
Monday, January 11, 2021
4 reasons small businesses should innovate with Power Apps
This infographic demonstrates how Microsoft Power Apps can help businesses empower their workforce, save money building apps, simplify the development process, and scale quickly without compromising quality or security. Learn more:
View: 4 reasons small businesses should innovate with Power Apps
Microsoft Teams for Firstline Workers
People build a relationship with your company, products, services, and brand through Firstline Workers. Make sure that your Firstline Workers are empowered to maximize their impact. One way you can do that is through Microsoft Teams, which has features to help your employees achieve even more. Check out this video to learn what Teams can do for you.
Wednesday, January 6, 2021
Personalized Experiences
In today's content and product saturated marketplace, personalization is the key to standing apart from the competition. This infographic highlights the benefits of implementing an organization wide personalization strategy at scale.
Deliver always-on service with Dynamics 365 Virtual Agent for Customer Service
Discover how Microsoft Dynamics 365 Customer Service Insights and Power Virtual Agents delivers a 360-degree view of your service operation, along with machine-learned insights to help use data to make smarter decisions about what to optimize or automate in order to deliver exceptional customer service.
Empowering and securing your Firstline Workforce
This eBook is geared towards helping you proactively equip Firstline Workers. With access to the tools and technology, they'll be able to be productive and start with a strong foundation. Learn how Azure Active Directory from Microsoft can help.
Use these 4 keyboard shortcuts in Windows 10!
What teacher doesn't want to save time and simplify their daily routine? Use this insightful customer video to provide time-saving tips with Windows 10 shortcuts. Take quick screenshots, easily access the Windows Ink Workspace, and display student and teacher content—all on the same screen.
This less-than-two minute video seamlessly addresses common pain points and frustrations. Your customers can easily comment, like, and re-share on their social media.
Tuesday, January 5, 2021
Personalized Experiences
In today's content and product saturated marketplace, personalization is the key to standing apart from the competition. This infographic highlights the benefits of implementing an organization wide personalization strategy at scale.
3 real-life lessons in transforming learning with technology
Student-centered opportunities and experiences help students get in touch with who they want to be and what they want to accomplish in the world. However, these approaches to learning are high in demand, but also low in supply.
What's more, school districts today are challenged with accommodating a wide variety of students with different learning abilities. Fortunately, Windows 10 devices help students, of all skill levels, collaborate, communicate, and express their creativity.
Use this gated eBook to demonstrate how Windows 10 devices help enhance students' stake in the learning process. Customers will learn about successful, district-wide implementations where schools took a data-driven approach to drive greater learning outcomes.
View: 3 real-life lessons in transforming learning with technology
Empowering a Firstline Worker
This three-minute video outlines a day in the life of a retail associate using Microsoft 365 to make his job easier. This associate is able to use Teams, swap shifts, communicate with the manager, and more. See examples of how these solutions could be right for your organization.
The value of low-code: turn your bright ideas into brilliant apps
This video is a quick introduction to low-code capabilities and how Microsoft Power Apps uses this technology to empower businesses to create innovative apps. Discover how to reduce inefficiencies and solve business challenges by quickly and easily creating custom applications.
Monday, January 4, 2021
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Discover how you can build agile business processes and transform your organization.
Manage risk and reduce fraud solution overview video
Global losses from fraud topped $90 billion in 2018, with related costs near a crippling $175 billion. Unreliable processes, regulation and compliance, and many more issues add even more layers of risk to your organization. With Microsoft, you can protect your revenue with predictive data and smart automation to help optimize financial operations. Watch this video to see how Manage Financial Risk and Reduce Fraud solutions from Microsoft can help save you time, money, and your reputation.
Friday, January 1, 2021
Combatting financial crime infographic
In December 2018, five federal agencies in the US issued a joint statement encouraging banks to implement innovative approaches to transform fraud operations. As a recognized leader in security, Microsoft developed an advanced AI-powered fraud protection system to rise to the challenge. This infographic outlines how Microsoft uses AI to combat cyber and financial crime.
The NQCranes Story—Game Changing Microsoft Cloud ERP
Stephen Goodson, IT manager at NQCranes, worked with his Microsoft partner to envision and create an ideal tomorrow for his company—a future that successfully connected their 60 technicians to their more than 15,000 pieces of equipment. After trying several different applications, Microsoft 365 Business Central was the only whole platform that could be fully integrated to meet their needs.
After choosing Microsoft 365 Business Central, the comprehensive, cloud ERP platform for mid-sized enterprises, the entire company was able to access data quickly, eliminate many manual processes, and improve visibility across all reporting.
5 Signs a Company has Outgrown its Accounting Solution
This infographic highlights five tell-tale signs that demonstrate when a business has outgrown its accounting software. For example, siloed systems, complicated reporting, and duplicate entries are just a few of the symptoms to watch out for. What's more, learn how to grow beyond the limits of accounting software and how to start a free trial!
Read about these signs, and more:
- Siloed and disconnected systems.
- Complicated reporting
- Duplicate entries and errors
- Utilization of spreadsheets for accounting
- Lack of audit trails
View: 5 Signs a Company has Outgrown its Accounting Solution
Low-code drives business transformation
This infographic shows how Microsoft Power Apps uses low code to help you save money and time for your business. See why Forrester named Microsoft a leader in low-code development platforms, and discover the benefits of Power Apps here.
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