March 2021

Tuesday, March 30, 2021

Generate Value with Proactive Insights

This video shares an informative overview about how proactive insights from Microsoft transforms business operations with key insights, drives better decision making based on real data, and allows for any team member to get a single view of customers in real time.

Disruptions and opportunities: Navigating hybrid education

In the spring semester of 2020, schools were forced to pivot to remote learning due to COVID-19. The questions that arose also prompted system and school leaders to reexamine education in broader terms. Barbara Holzapfel, VP Microsoft Education, addresses some of the shifts that are happening right now. She also highlights key findings in a new whitepaper titled, "Disruptions and Opportunities: Lessons from the spring of 2020." Have a look at this blog, which includes links to additional remote and hybrid learning resources.

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Powerful alone, better together

This infographic outlines how you can build an immersive end-to-end business solution by connecting Power BI across the entire Microsoft Power Platform, as well as Office 365, Dynamics 365, Azure, and hundreds of apps. Connecting these tools allows you to glean insights anywhere to inform the best business decisions.

View: Powerful alone, better together

Monday, March 29, 2021

Disruptions and opportunities in remote learning

Schools around the world made an abrupt turn educational delivery in the spring of 2020. As with any major disruption and change—there's a lot to be learned. This report details the research findings of nearly 800 educators and IT professionals working in education, about the positives and negatives of the shift to remote learning in spring of 2020. It explores topics such as the benefits of being "unwittingly prepared," disadvantages of being underserved, critical lessons learned, and managing the load for educators, students, and IT professionals. Have a look.

View: Disruptions and opportunities in remote learning

Tuesday, March 23, 2021

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Powerful insights based on real data are at the core of informed business decisions. Subscribe now to learn more!

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Seattle Seahawks play to win with smart data and intelligent insights

This video is the real world story of how Seattle Seahawks player, DeShawn Shead, used Microsoft technology as part of his recovery from a torn ACL. Coach Carroll and John Schneider of the Seahawks felt there was an untapped opportunity: using data-driven technology to helping players both in training and rehabilitation. Power BI provided suggestions as Shead worked toward recovery, building goals and monitoring progress based on real health data. With the help of Microsoft technology, he was able to return to the field stronger than ever.

Custom Air Products & Services manage HVAC manufacturing process using the Power Platform

Custom Air Products and Services is an HVAC company that needed a customized solution to track the entire lifecycle of units from "cradle-to-crate." Microsoft Power Platform had the tools they needed to fully digitize without expensive custom software. Read here to learn how the Power Platform transformed their business across 30+ usage needs.

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How to raise your hand in Microsoft Teams

Classroom discussions might look a bit different online, but dialogue amongst students is an important part of learning. Watch this video for clear instructions on how Teams participants can utilize the full functionality of the Raise your hand button.

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Powerful alone, better together

Together the Microsoft Power Platform empowers you to create solutions that accelerate business. The platform connects powerful tools to analyze data, automate processes, create virtual agents, and more. Find out here how your team can benefit from this powerful platform and build end-to-end business solutions.

View: Powerful alone, better together

Monday, March 22, 2021

Education reimagined with new pedagogies

How can we take what we've learned about the rapid response to remote learning and apply those insights to our current models as well as future schooling? In this webinar, Microsoft Education VP Barbara Holzapfel leads a discussion with Michael Fullan and Joanne Quinn, Global Directors for New Pedagogies for Deep Learning. Both Fullan and Quinn believe that the disruption and reopening of schools sets a ripe environment for meaningful discussions and action to reimagine the future of learning. Listen to this thought-provoking webinar.

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Tuesday, March 16, 2021

AEP Energy lights up personalized experiences with Dynamics 365 Customer Insights

AEP Energy wanted to generate useful insights to better serve their customers from decades of data spread across multiple systems. Microsoft was able to help them migrate data from more than 460,000 residential, small business, commercial and industrial customers. into the Dynamics 365 platform, making them more competitive against larger suppliers with less customer focus.

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Chatbots

Virtual assistants fill an essential role in your keeping your customers engaged 24/7. This infographic highlights the how chatbots fit into enabling Always On services and how acquirable they are today.

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Manage apps in Power Apps

Make the most of your Microsoft Power Apps and learn how to manage and share your apps easily. Looking to view or restore an old version? Need to update permissions? This learning module will show you how. Check it out and learn how to manage your customer applications and create environments in Power Apps.

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Join the community

Microsoft Power Apps is more than an award-winning platform—it is a powerful community filled with rich resources. Connect with peers, share creativity, and learn from professionals. Meet like-minded business leaders to discover valuable insights, plus access hundreds of videos and blogs. Join the discussion today!

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Monday, March 15, 2021

Leadership and policy guide for system leaders

As the global crisis of COVID-19 begins to abate, Microsoft is working closely with education systems around the world to support transitions to the next stage of schooling. This document outlines how the new technologies implemented during the crisis can continue to be used to support transitions back to school and to improve and reimagine schooling going forward. Most countries will continue working towards full connectivity distance learning readiness during the transition back to school to ensure all students have connected devices for seamless learning. These efforts will ensure all students can participate in distance and hybrid learning should school closure be necessary again.

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Tuesday, March 9, 2021

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Build a Bot in Minutes with QnA Maker #TWiCognitive

In this episode of This Week in Cognitive, host Noelle LaCharite explores how quick and easy it is to create a chatbot that can answer top-of-mind questions for employees or customers. Leveraging QnA Maker, she builds a bot in minutes from a FAQ website and even gives it some personality. 

10 innovation areas that are reshaping app development

Thousands of organizations around the globe are using Microsoft Power Apps to solve challenges and boost their businesses. As these numbers grow, Microsoft has identified 10 new areas that a shaping app development. From #LessCodeMorePower to thousand app scale, see why Power Apps is changing the app world.

View: 10 innovation areas that are reshaping app development

Miami Dade

Serving almost 400 schools and over 345,000 students, this US school district has a significant task--even more so during a health pandemic that necessitates remote learning. Fortunately, the district has been ready for some time. Read this story to learn how the district's digital initiative "allowed the county to integrate increasing amounts of technology methodically and effectively into the classroom" which ultimately gave educators and students access to and experience with technology before the pandemic required it.

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Resilience and transformation for the future of learning

Due to the global pandemic, nearly every school district has at least dabbled in distance learning. This document shares key learnings and examples of districts' responses last year when the health crisis necessitated remote teaching and learning. Use this implementation guide to inform planning for the next steps—what does future remote and hybrid learning look like? What should future models of learning incorporate?

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Monday, March 8, 2021

The Salvation Army Switzerland deepens relationships with supporters through a CRM-based loyalty program

When the Salvation Army Switzerland needed a way to better understand and connect with donors and patrons, they worked with a Microsoft partner to create a loyalty program app with Microsoft Power Apps. The organization uses Dynamics 365 to glean insights from their data to inform where to open new stores, how to better manage secondhand shops, and to strengthen relationships with patrons.

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Scale as you grow with Power Apps

This brief video shows you how Microsoft Power Apps helps your business, developing at scale with quality and security. Whether your business needs a thousand apps or just a few, Power Apps capabilities enable you with agility and speed. Learn more here:

Wednesday, March 3, 2021

Teams large gallery view and together mode

One of the aspects students and teachers miss about remote learning is being together in the same space. With Microsoft Teams Large Gallery and Together Mode, everyone appears together—virtual high fives are encouraged! Watch this short video for a quick tip on how to use these new features—and get your students together again.

24 Hour Fitness uncovers data insights to create personalized customer experiences

24 Hour Fitness stands out in a crowded wellness industry not just for its innovative approach to fitness but for its personalized approach to member services. The company is applying data analytics to member marketing by connecting Microsoft Dynamics 365 with Adobe Experience Cloud hosted on Microsoft Azure to personalize messages to millions of members at its 400-plus US health clubs.

Tuesday, March 2, 2021

Building for success at the Firstline of business

This thought leadership piece from Harvard Business Review dives into how Firstline Workers can drive success for business—if they have the right tools and technologies. However, many organizations say they have gaps in creating this connection with their workforce. Learn more about how you can empower your team. Read on:

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Prepare for hybrid learning environment with free Teams tutorials

Whether in the classroom, remote, or hybrid, Microsoft Teams is a teaching and learning platform designed for today's education. Microsoft has created interactive demonstrations of Teams to help you get started quickly, with one customized for teachers and another for parents and students. These tutorials highlight useful features of Teams for everyone—have a look.

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Introduction to Power Apps - Learn

Discover Microsoft Power Apps and what the platform can do for you. Explore the different type of apps you can develop for different business needs and learn which one is right for you. Read a customer success story and watch a video to get started. Check out the manual here:

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(Transform) Preparing for the future: Transform your Firstline Workforce digitally

Prepare for the future by transforming your Firstline Workforce digitally. Drive productivity, streamline communication, and maximize efficiency. Give your Firstline Workers the Microsoft tools they need to succeed. Check out this infographic to discover statistics that will help you get started.

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Modern teaching and learning

The reality is every education system will have a mix of readiness for all three stages of remote learning. Whether schools are at full connectivity, no connectivity, or emerging connectivity, as the majority are, having one process supports transformation across a whole system or country. This document outlines Microsoft's strategy for providing one process for supporting all three stages of readiness for remote learning. Interested in getting started? We can help.

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Monday, March 1, 2021

Kelly Roofing uses PowerApps to capture photos at work sites

A roofing contractor needed a task-focused mobile solution to file project status updates quickly. Low connectivity areas, plus 100 work orders-a-week slowed down the process and added a hefty after-hours workload. Kelly Roofing needed a cost-effective solution that worked with their existing system. Enter Microsoft Power Apps. Within a few weeks their custom app transformed their business. Read their success story to learn how Power Apps decreased their processing time by 91% and boosted customer satisfaction.

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Making Firstline Workers the new focus for digital transformation

This survey created by Harvard Business Review in partnership with Microsoft highlights why Firstline Workforces can help enable digital transformation for organizations. Of 600 global executives, 88% say digital transformation has increased the need to equip Firstline Workers with additional digital tools. Learn what else they had to say and how you can help your Firstline Workers be part of your transformation.

View: Making Firstline Workers the new focus for digital transformation