Monday, May 31, 2021
Learn how to enable actionable insights and take proactive action with Dynamics 365 | BRK2257
In this video learning session, see how you can leverage customer service data to create actionable insights with Microsoft Dynamics 365 Customer Insights. In addition, discover how to develop a virtual agent strategy that works in tandem with your data to deliver dynamic real time support to both customers and agents.
Tuesday, May 25, 2021
24 Hour Fitness uncovers data insights to create personalized customer experiences
Many people want to get fit, but don't know where to begin with their journey. 24 Hour Fitness teamed up with Microsoft to innovate their approach by using real data to foster stronger customer relationships. By applying data analytics and connecting across Microsoft Dynamics 365 and Azure, 24 Hour Fitness can personalize marketing messages and reach out in exciting new ways. Learn more in this video.
From Hand Sanitizers To Tacos: Microsoft Shows Us How Companies Are Using Technology To Thrive During A Pandemic
The Covid-19 pandemic changed reality on a global scale, forcing many businesses to shift their practices in fundamental ways. Microsoft held a critical role in showcasing how companies were transforming at the Business Applications Summit with a keynote discussion about how Microsoft—and the world—has adapted.
Monday, May 24, 2021
Predictive analytics infographic
This infographic outlines Microsoft's 6 principles for responsible AI. These principles include maximizing efficiency without destroying the dignity of all people, guarding against bias, and transparency. Additionally, AI must be designed for intelligent privacy and accountability so humans can undo unintended harm.
Tuesday, May 18, 2021
Use proactive market insights to drive better decision making
Proactive decision making begins with understanding customers and understanding customers begins with making the most of data. Subscribe now to learn more!
View: Use proactive market insights to drive better decision making
Rolls-Royce and Microsoft collaborate to create new digital capabilities
With over 13,000 engines in operation around the world, Rolls-Royce provides services that maintain them all at peak performance. Each engine has sensors that produce terabytes of data over long flights so making sense of that data is critical. This video highlights how Rolls-Royce utilizes Microsoft's Azure platform and Azure IoT solution accelerators to transform how they view data to improve customer relationships.
Monday, May 17, 2021
62% Of Businesses Say Self-Service BI Is Essential In 2020
This thought-provoking article from Forbes reports findings based on insights from the Dresner Advisory Services' 2020 Self-Service Business Intelligence Market Study examining market trends in BI. It highlights that self-services are an essential consideration for businesses wishing to leverage information resources and expertise to drive better decisions.
Tuesday, May 11, 2021
Allstate transforms the customer experience with Azure AI
This video explains how Allstate is transforming customer support with AI. With Azure Cognitive Services, Allstate is capturing insights from customer calls to enable a seamless customer experience.
Monday, May 10, 2021
Personalized Experiences
In today's content and product saturated marketplace, personalization is the key to standing apart from the competition. This infographic highlights the benefits of implementing an organization wide personalization strategy at scale.
Tuesday, May 4, 2021
Subscribe Now
Make better data driven decisions and unlock personalized customer experiences. Learn more about how you can create a data culture with Microsoft by subscribing!
Monday, May 3, 2021
3 Ways to Embrace Proactive Data Ethics
In this thought leadership piece, Gartner advocates for organizations to define their ethical framework when broaching data driven initiatives. Gartner and Microsoft both stand for ethical use of data, advocating for transparency. This article clearly defines how to avoid overt or subtle missteps that may create long term reputation impacts.
Subscribe to:
Posts (Atom)
