What is digital transformation? A necessary disruption

Digital transformation, accelerated during the pandemic, is redefining the way companies use technology, people, and processes to apply new business models and discover new revenue streams—while striving to meet constant changes in customer expectations surrounding products and services. The digital transformation consists of five basic steps, starting with the alignment of objectives with business goals. Emerging technology and revamped processes are important for digital transformation—but nothing is more important than having staff with the right sets of skills. From software engineers to data scientists and UX designers, each plays a key role in the success of digital transformation within a company. Review the five steps for digital transformation, find real-world examples, and see which pitfalls you'll need to avoid.

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Risk management best practices

Part of the natural landscape of every business is risk—some level of uncertainty that comes from not knowing how events will unfold as you and your team innovate. However, understanding risk management best practices can help anticipate potential issues and develop a plan. From securing cloud-based options to identifying cyber threats and other financial crimes, risk management is crucial in building business agility. Review our latest infographic to learn what you can do to minimize risks and reduce your exposure across key aspects of your business.

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Essential Key Performance Indicators for Small and Mid-Size Business

Industries, customers, and markets change. Even where and how we work is changing rapidly. As are, no doubt, your business strategies, goals, objectives, services, and products. The ability to quickly diversify, scale, and change your business models is a competitive advantage in any market. Understanding your customers' opinions, attitudes, and emotional connections to your brand is called brand sentiment. This leading indicator can help inform how you're doing in terms of your customer experience, product quality, price competitiveness, and loyalty. Sign up to stay in touch and download the e-book "Essential Key Performance Indicators for Small and Mid-Size Business." See how easily and accurately you can measure business outcomes from brand sentiment, and let us know when you're ready to make a change.

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Kenyan company improves food quality from farm to fork with Microsoft cloud solutions

Farmer's Choice has been delivering quality meat products to Kenyan tables for the last 40 years. The customer-oriented company uses advanced technologies with the existing agriculture ecosystem to enhance productivity, ensure food safety and quality, and reduce waste. Its commitment to sustainable farming practices began with the adoption of collaborative Microsoft 365 solutions. Next, the organization extended its cloud portfolio to include Microsoft Azure and Microsoft Dynamics 365 and is now stepping up its services with Microsoft Power Apps.

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Connect your business to drive productivity and profits

Many businesses fall into common traps: • siloed data • poor pricing decisions • unsecured data • inability to pivot or keep up with faster-moving competitors With Microsoft Dynamics 365 Business Central, you can connect operations across your business and supercharge your growth. Legacy systems can't always manage the complexity of a growing business. Incomplete data and tedious reporting can create blind spots that lead to faulty decision-making. With Dynamics 365, you can create a single source of truth by seamlessly sharing data across every line of business, helping your employees work faster and smarter. See some of the reasons 92% of ERP adopters report success, and some of the risks for lagging behind, in this detailed infographic.

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Why your business should be based on the recurring revenue model

It's possible to build a successful business on one-off sales, but it's difficult and not always sustainable. If you're thinking about starting your own business or taking the one you currently have to a new level, then you really need to consider the recurring revenue model. Whether you're in the business of software, content creation, physical products, or productized services, the recurring revenue model is based on predictable revenues occurring at regular intervals—and that might just be the secret to success.

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Adapt faster—gain flexibility to create adjustable financial and operating models

The world today moves fast, and you need the flexibility to adapt quickly to disruption, the competition, and daily challenges. Microsoft Dynamics 365 Business Central connects teams across finance, sales, service, and operations so you can monitor insights and pivot when needed. Sign up to stay connected. We can help you get the most from your ERP.

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How Microsoft helped HB Concepts automate and streamline its operations

HB Concepts is a female-led distribution company based in the United Arab Emirates (UAE) that has sole distribution rights of LPG endermologie, the global brand fighting for natural beauty. The company supplies more than 200 clients with a full range of equipment, offering popular European treatments and cosmetics for spas, hospitals, hotels, and wellness centers. To manage inventory and deliver quality customer service, the company implemented an ERP solution using Microsoft Dynamics 365 Business Central.

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