Driving employee engagement and empowering Firstline Workers

Monday, February 8, 2021

Driving employee engagement and empowering Firstline Workers

It's inspiring to see how industry leaders like IKEA are driving higher levels of employee engagement and enhancing the customer experience by putting tools like Microsoft Teams into the hands of their Firstline Workforce. IKEA uses Microsoft tools to connect everyone in the organization with familiar features like chat and video calls and digitizing Firstline processes such as shift management to save time and cost.

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